Frequently Asked Questions
Please inform your dedicated Customer Happiness Officer or Program Consultant once you have made payment. They will verify and send you a welcome email after verification.
Please email to firstname.lastname@example.org.
You may make a bank transfer directly to our bank account at details below:
Bank Name: OCBC
Bank Account Number: 640-820478-001
Bank Account Name: Digimatic Media Pte Ltd
Alternative, you may contact our friendly Customer Happiness Officer at email@example.com
We accept payment from Credit Card, Debit Card, Bank Transfer, Cheque, GrabPay and PayNow.
We do provide up to 12 month instalment plan for DBS Credit Card holders. For others Credit Card holders, you may contact our friendly Customer Happiness Officer or Program Consultant for assistant.
Yes, all product/program/payment is required to pay Goods and Services Tax (GST) as Digimatic Media Sdn Bhd is GST registered company and ACE Success Academy is a brand under Digimatic Media Pte Ltd.
Yes. Within 5 working days of the payment date, any monies paid by you to date shall be refunded to you after a deduction of processing fee of $107 (inclusive of GST). After the cooling period of 5 working days, there will be no refund.
All refund request are required to write in to us at firstname.lastname@example.org